Perhaps management believes there are 3 showers in this hotel room, or maybe they think I only need to dry my feet. When he finally showed up he brought me 3 bath mats. Not enough towels for the size of the party staying in my room. Asked for it to be opened but after an hour of waiting I just took my valuables with me. Checked into my room to find the safe locked. Beautiful property, very comfortable rooms, but unfortunately the people that run this place are not well suited for the hospitality industry. my daughter had to call after him to ask if it. Management called engineering, who adjusted the chemicals while we watched and walked out. Thanks for putting us into a pool that the hotel had no idea if it was safe or not.
Or is it? Despite being told the pool is open, there was a sign tucked away in the corner stating it was closed for a chemical imbalance. Housekeeping started cleaning our room before I caught them and kicked them out. Then the manager on duty failed to tell anyone.
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